Supervisory Control and Data Acquisition (SCADA) is a system that enables organizations to monitor data, record events, and control industrial processes and instruments such as motors, pumps, and sensors. SCADA systems allow companies to use real-time information to make informed decisions on how to improve their daily operations. The systems are constantly advancing, and organizations must upgrade their software in order to improve planning and communication for more efficient human-machine interactions. For this energy transportation company, staying up to date entailed SCADA network upgrades to Redline RDL3000s, which provide reliable wireless transport for difficult radio lengths that require longer range, more power, and operation in extended frequency bands. 3CIS upgraded the client’s network infrastructure to support higher bandwidth radio for their SCADA update; field technicians replaced legacy equipment with new, higher 3-bit radio.
Software engineering cannot always account for real-world obstacles, and it is important to distinguish possible issues before a crew shows up in the field for installation. 3CIS uses in-house radio planning software to predict potential challenges. The client relied on 3CIS’ proactive technicians to double check their radio lengths and identify possible hurdles that they might encounter in the field, such as near line of sight. Because 3CIS has developed a working relationship with this client, technicians are familiar with their infrastructure. 3CIS understands this client’s processes, both in the field and also in terms of health and safety procedures. The client internally vetted 3CIS via ISNetworld, so they had the peace of mind that they were working with a qualified and experienced service provider.