Addressing Software Incompatibilities during a Radio Move

Site-wide communication is an essential part of ensuring the safety and efficiency of day-to-day operations on an oil and gas exploration site. For this client in the oil and gas industry, a growing worksite necessitated expanded coverage, uninterrupted by the transition process. Broadened coverage necessitated increased tower heights to clear growing vertical obstructions. In addition to providing wireless service, 3CIS constructed the 605-foot tower infrastructure required and trouble-shot radio incompatibilities that the radio provider could not solve.

In a previous project, 3CIS installed a wireless link between two sites to provide communications while fiber services were being installed.  The wireless link was then to act as a backup if the fiber went down. The sites continued to grow, resulting in increased vertical blockage and necessitating a taller tower. The most recent project entailed removing the existing dish from the previous tower, and installing it on a taller, 605-foot tower which had been built by 3CIS. The new tower, with its increased height, facilitated obstruction clearance. This project initially had technical challenges as the increased height required fiber connections up the tower to the radio. The radios installed would not allow data to pass between the fiber and the copper ports. In order to remain on schedule, 3CIS employees ran fiber and power to the tower and mounted the necessary equipment while testing solutions in the lab in Edmonton.  The result was a working solution.

Despite initial software incompatibilities, 3CIS carried out a seamless radio move. The smooth transition was facilitated by the proficiency and preparation of 3CIS employees, who were able to come up with a solution and implement it as quickly as possible for the client.

Categories: 2-Way